Privacy Policy for UK Airport Express

Effective Date: 17/07/2023

At UK Airport Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store the data we collect from users of our taxi booking website. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect

1.1 Personal Information When you use our website to book a taxi or engage in other activities, we may collect the following personal information from you:

  • Full name
  • Contact information (such as email address, phone number, and address)
  • Payment information (such as credit card details)
  • Travel details (such as flight information and pickup/drop-off locations)
  • Any other information you voluntarily provide to us

1.2 Usage Data and Cookies We also collect non-personal information about your interaction with our website through the use of cookies and similar technologies. This includes:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Clickstream data
  • Referring website
  • Other usage statistics
  1. Use of Information

2.1 Providing Services We use the collected information to provide you with our taxi booking services, including:

  • Processing and confirming your bookings
  • Sending you booking confirmations and updates
  • Contacting you regarding your bookings or inquiries
  • Notifying you about any changes to our services
  • Providing customer support

2.2 Improving Services We may use your information to analyze and improve our website, services, and user experience. This includes:

  • Monitoring and analyzing usage patterns
  • Conducting research and data analysis
  • Developing new features and functionalities
  • Customizing and personalizing your experience

2.3 Marketing and Communications With your consent, we may use your information to send you promotional offers, newsletters, and other marketing communications. You have the right to opt-out of these communications at any time by following the unsubscribe instructions provided in each communication or by contacting us directly.

  1. Sharing of Information

3.1 Service Providers We may share your personal information with third-party service providers who assist us in operating our website, processing payments, providing customer support, or conducting data analysis. These service providers are obligated to handle your information securely and only for the purposes specified by us.

3.2 Legal Requirements and Safety We may disclose your personal information when required by law or in response to a valid legal request. We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or the public, or to prevent or investigate illegal activities.

3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and provide you with choices regarding your information.

  1. Data Retention and Security

4.1 Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4.2 Security Measures We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

  1. Your Rights

You have certain rights regarding your personal information, including the right to access, update, correct, and delete your information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

UK Airport Express Email: info@ukairportexpress.co.uk Phone: 0447904859061

By using the UK Airport Express website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website.